Category Archives: ICT

Pitfalls for the African startup, why do they fail?

Building a successful business is one of the hardest things to do. For many entrepreneurs building companies in different parts of Africa assumes extra challenges. But from all of the different reasons that might cause an African based startup to fail respondents to a recent poll selected poor execution as the leading cause. This point was followed by lack of finance and an unwillingness to adapt to changing market conditions.

So despite often times a challenging business climate i.e. lack of infrastructure, difficulty attracting qualified staff, poor legislation, unfavorable tax climate, etc…. respondents suggested the failure of most startups rested solely on the shoulders of the entrepreneur and their poor performance. This result reflects the findings of a recent study published by the Startup Genome project. Their recently published report found that 90 percent of startups failed primarily because of ‘self-destruction rather than competition.’ The study looked at 3,200 high-growth technology startups and pinpointed ‘premature scaling’ as a key trend. Specifically this idea that the entrepreneur is getting ahead of the game before they actually have the necessary foundations in place first. This ‘skipping’ of steps might give the impression the startup is finding success early, but lacking key pieces in the business model creates much bigger problems later in the business lifecycle. And given these are fundamental building blocks the startup is too often unable to recuperate and is forced to fold the business completely.

There are many ways this occurs i.e. possibly spending money on unnecessary things like an expensive office, hiring too many employees too early, not spending time on proper market research, running expensive customer acquisition or launching the product before it is ready. According to the Startup Genome report bout 74 percent of Internet startups fail because of premature scaling, while those who scale properly typically see growth that’s 20 times faster. Those companies that scale properly end up attracting more capital and servicing more customers. They are also the businesses that end up hiring more employees. But in how far can we compare this study focused on startups in Silicon Valley with the startups in Africa? Growing too fast was also an option in this weeks survey but surprisingly the option only received a single vote. The results of this week’s poll seem to place more emphasis on the inadequate abilities of the entrepreneur (poor implementation) than on their efforts to grow the business too fast.

Marieme Jamme, the founder of Africa Gathering, raised the point that entrepreneurs behind failed startups too often lack a long term vision. Jitesh Naidoo, currently researching the subject for an upcoming book, added, ‘Many of the start ups have very little managment skills that would allow them to run a business and grow it on a sustainable basis. They have the initial drive, but become shipwrecked when they encounter problems that require specific skills to overcome. Skills also allow a person to separate personal from financial matters.’ He goes on to explain that entrepreneurs behind failed startups lack essential business acumen and forward thinking. He expands, ‘Very often those at the helm of startups lack the business foresight to make decisions that are business based.’ This hints to the second point highlighted in the survey suggesting that many entrepreneurs behind unsuccessful attempts fail to adapt or change their plans needed to meet a dynamic and changing marketplace. Possibly the point also hints to the need for better market research, deeper customer understanding, more prototyping and rapid iterations needed to better close this gap.

Brian Maphosa an entrepreneur currently running a startup countered Jitesh, ‘Is this exclusive to the African continent? Do we have a statistical analysis to back this argument? I am saying this based on my own personal experience running a start up and the issues I see as potential sources for business failure. It takes discipline, personal character, the integrity, the controls/systems, funding, work ethic of those involved, etc… to pull a business through. As far as I am concerned these are universal issues that any startup would grapple with.’ John Priddy concludes the point, ‘Failure is the inherent nature of start ups. It’s about risk-taking and the creative destruction impulse that drives innovation and growth.’

Clearly the African startup process shares many similarities with other parts of the world. In the end, building a successful company is simply one of the most difficult things to do wherever you are located. But for many entrepreneurs in Africa the context does seem more complicated (albeit many times the business is complimented with greater potential). Given the density of Silicon Valley’s startup culture it is reasonable to think entrepreneurs there have an easier time following a beaten path. There is arguably more entrepreneurial infrastructure in place. Can we then say that in the context of Nairobi or Lagos there are simply less success stories and examples to follow? This forces many entrepreneurs to figure it out on their own and that means many entrepreneurs are facing certain odds unprepared. Taking that into consideration respondents to this poll do seem to be asking entrepreneurs to step up their game if they are going to compete on an international level. They are asking for better/smarter implementation and more flexibility/adaptiveness to the changing business climate around them.

So the million dollar question remains. How do we better support entrepreneurs and the development of their startup DNA? What are your thoughts on the subject?

Join the 2nd VC4Africa Meetup Kampala

The first VC4Africa meetup was organized in Kampala, Uganda @ Katch the Sun. This was already in June of 2008 and it’s exciting to see similar meetups have already been organized in 26 cities around the world. In true VC4Africa fashion, local members have taken it upon themselves to carry the meetup idea forward. Yvonne was one of the entrepreneurs who attended the first event and now she is working with Reinier Battenberg and others to organize a follow up event which I think is great.

This time we will change location to Palms and Crocs (in Nakasero) in the Downtown area. The meetup is on the 26th of October between 6:00 PM and 9:00 PM. As with all meetups, there is no agenda, no fee or speakers. Just good old fashioned networking And remember, Yvonne and Reinier are helping host the event but each member is responsible for paying their own tab.

Want to sign up for this free event?

Making SME finance work in Africa

Last week I presented at the Making Finance Work in Africa conference in Addis Ababa. This was a unique opportunity for the African financial community to come together and discuss ways forward.

Specifically, taking a step back to review what has been achieved the past few years, to outline challenges that remain to be tackled and to identify areas still in need of attention. Also to get a handle on the possible strategies that can be employed in the efforts to address them. If anything, it was made clear that there are no prescriptions and anything but a one size fits all approach. Its about thinking local, taking a careful look at the context and the solutions that might address specific needs.

Thorsten Beck, the author of Financing Africa through the Financial Crisis, put forth the argument that, ‘In the industrialized countries of North America and Western Europe, financial innovation has acquired a bad connotation after the recent crisis, being associated with CDO, CDS and other three-letter abbreviations, which few understand.’ He continued, ‘ However, innovation is more than that and comprises numerous new products, new processes and new organizational forms. Innovation can be an enormously positive force, even in the financial system and especially in Africa. However, in order to reap the benefits of more innovation, a different regulatory approach is needed than currently present in most African countries.’

S. Kal Wajid, the Division Chief of Africa at the IMF, recognized the role of innovation and technology as key components in furthering financial sector development. At the same time he cautioned the attendees to carefully evaluate the risks and to not lost sight of the macro economic agenda. Thorsten agreed but expanded, ‘We can’t lose our focus on the macro economic agenda. At the same time we can look at innovative options for financial sector reform and to consider more activistic approaches.’ He highlighted one opportunity in which banks could share a common payments system that would reduce infrastructure costs, help expedite payments and thereby lower transaction costs. But again, what might serve as a ‘fast gain’ solution for one country could be less relevant for another.

Finding ways to better serve SMEs was also raised as a top priority. Gaiv Tata, the Director of Finance and Private Sector Development at the World Bank, highlighted the issue when he explained that 50% of SMEs in Malawi still rank access to finance as the leading challenge in their ability to realize potential. In Ivory Coast it’s 60% and in Benin the numbers approach 70% of SMEs that identify access to capital as a key constraint. Jason Wendle of Dalberg added, ‘the biggest challenge facing SMEs is collateral. Banks see the SME market as an attractive segment but still have difficulty assessing the risks.’ Leveraging technology, psychoanalytic testing and smart due diligence processes were offered as positive sector developments that combined could start to address this issue.

Still it was clear, Banks don’t necessarily appreciate the business of small scale entrepreneurs. Their products are limited and do not always offer the terms an entrepreneur requires to really grow their business. For example a big order that comes in and the business in need of a fast loan so they can scale production and service the contract. Difficult circumstances arise when the entrepreneur has to still wait months before the financing is organized on often unreasonable terms.

But there is much optimism. SMEs consistently show good returns and finding businesses that can generate a profit is really not the issue. The focus is instead on identifying smart and effective ways that better connect financial services with the entrepreneurs that can really put money to work. It’s connecting the dots that will see more SMEs creating jobs, paying taxes and building the sustainable businesses for the future.

Cameroon’s leading techpreneurs [video]

I am pleased to share this video from my recent trip to Cameroon and the time spent with the team at the African Center for Technology, Innovations and Ventures (ActivSpaces). It was great to spend time with so many promising entrepreneurs and meet VC4Africa members in the country. I especially want to thank Valery, Fua, Al, Ebot, Benyella, Fritz and Mohamed for all of their insights and constant inspiration.

I look forward to going back soon and can’t wait for my next plate of Ekwang :)

Will increased Private Equity interest in Africa trickle down?

In March, the Carlyle Group launched their first Africa-centric fund. A month later they opened their offices in South Africa and announced plans to expand their team to Nigeria and Zimbabwe. David Rubenstein the co-founder of the Carlyle Group said at a recent conference, ‘I am very bullish on the prospects for Africa. Nothing compares in terms of economic growth as a percentage over the next decade.’ And he is not alone. In June Helios Investment Partners closed Africa’s largest ever buyout fund for $900 million (maximum target investment is $250 million) signaling the growing investor interest for the continent.

These two developments reflect the findings of an April survey from Coller Capital and the Emerging Markets Private Equity Association that showed 38% of limited partners had plans to begin or expand their African investment programs, compared with 15% a year earlier. The Wall Street Journal followed by reporting in July that a record 79 African focused funds were currently making their fundraising rounds. Only a fraction of these efforts are likely to be successful, but clearly there is a growing resource base being put into place for the continent’s most promising endeavors.

But what does all of this mean for African SMEs that could offer so much additional growth and development for so many African countries? What does this mean for the smaller businesses still overlooked by international and local investors? According to Guido Boysen, the CEO of GroFin Africa, ‘The capital needed to drive economic growth in Africa certainly exists, but could be invested in an asset class with a potentially greater impact.’ He argues unlocking the SME segment will remain a challenge until we recognize that many of these entrepreneurs are actually sophisticated business professionals that don’t require as much assistance as sometimes believed. It is also important to recognize that many SMEs out there are actually quite profitable and that there are an increasing number of exit opportunities. He continues, ‘The SME sector is ripe for investment, and the capital exists for this investment to take place.’ Now it is just a matter of closing the gap.

What do you feel needs to happen if we are to get more investor interest for African SMEs?

VC4Africa launches a crowdsourced knowledge base for doing business in Africa


About VC4A Questions:


VC4Africa seeks to connect entrepreneurs with the network, capital and knowledge they need to build promising businesses on the continent. We have members from 156 countries that network via our online platforms and offline via our VC4Africa Meetups. Our matchmaking site VC4Africa.biz is a tool for entrepreneurs to publish their venture and connect with possible business partners and investors. Our matchmaking program further supports entrepreneurs in their business planning and support entrepreneurs seeking venture finance. So how do we support the community with knowledge? 

Building a business is hard and having access to the right knowledge and information is critical. Unfortunately, in the African space information is too often lacking. What do the changes in local tax code mean for the tech sector? What are the import duties for heavy machinery? What are the key points investors look for when reviewing a cash flow prognosis? What are the legal issues I need to consider when expanding across borders?

VC4A Questions is a  collection of questions and answers created, edited, and organized by the VC4A community. Together we are building a community generated database of knowledge. A few points that make VC4Africa Questions & Answers unique:
 

A Growing Knowledge Base

People use VC4A questions to document their African business adventures. Over time, the database of knowledge should grow and grow until almost everything that anyone wants to know about doing business in Africa is available in the system. The information is organized, the history of the questions is archived and the information is freely accessible for anyone with the same question today or tomorrow.

Community Managed

Each question makes use of tags that make them easier to find across multiple search queries. This also helps members link new questions with existing discussions and further centralizes the conversation. Members can find similar questions they can borrow from when outlining additional context. Each question and answer is also rated and sorted by the users. This ensures that only the most pertinent questions rise to the top of the landing page and search results. It helps push prominent issues into the forefront and crowds out any unwanted messages or noise.

Follow Discussions

Members can follow topics they are interested in. Any updates are automatically forwarded per e-mail and this helps maintain an active dialogue. Members, the VC4Africa team and officers can also ‘recommend experts’ with certain questions and encourage them to share their expertise and input. This further serves to mobilize an active network and adds to the growing knowledge base.

VC4A Reputations

VC4A Questions is linked directly to member profiles. The system tracks who posted a question, who responded, how many responses were recorded and whether or not the questions and answers were valued by the VC4A community. This feedback is part of a reputation the user builds via the system. This helps other users appreciate the quality and level of a user’s contributions and serves to recognize the members who contribute the most and are otherwise experts on certain subjects or specific fields of interest.

Visit VC4A Questions

Please visit the new section of the website http://vc4africa.biz/questions/. We encourage you to take a look and play around with this new tool. Please add your own questions or share feedback with the community. We look forward to building this resource together and for the benefit of the entrepreneurs and investors working to build promising businesses on the continent.

Investment guide for Angels

Looking to invest in starting companies? Thought this was an interesting presentation that outlines some pretty straight forward thinking on the matter.

- Don’t do this to make money because you probably won’t
- Assume your investments are lost the day you make them
- Balance your portfolio with ultra-safe investments

What can entrepreneurs do to secure venture finance for their African startup?

As reported by the World Bank, 43 per cent of sub-Saharan Africa’s population is between the ages of 0 and 14. This growing population is keen to secure economic opportunity and clearly there is a growing need to create jobs. Governments can’t do it alone & entrepreneurship is a key driver in this process. A recent Gallup poll reported that at least 1 in 5 African youth plan to start a business in the next 12 months. So what are the challenges we need to overcome if we are to further unlock this potential?

In our first poll the VC4A community of entrepreneurs identified ‘access to finance’ as the biggest challenge they face in building their businesses today. It is simply not easy securing the financial resources an entrepreneur needs to build a viable business. Micro credit is too small, banks are too risk averse and investors lean towards bigger deals & better returns. Yet African countries are consistently listed as some of the fastest growing economies in the world and research again and again shows the returns are to be made in African business. So what stops more investors from getting involved?

Interested in better understanding this question we turned to our investors and asked, ‘What is the biggest challenge that comes with investing in the African space?’ Is it quality exit opportunities, trust & corruption, the legislative environment, banking infrastructure, identifying valid business models, finding quality entrepreneurs or a simple lack of viable markets?

From the poll VC4A investors identified trust & corruption as the key challenge they face investing in African businesses. Members also highlighted fraudulent loan scams, overcoming the currency gap and generally a fear of the ‘unknown’ as additional hurdles that needed to be overcome. Respondents mentioned that generally there is still too little understanding of the local market conditions needed to make a good assessment of the business potential and that investors too often under-estimate good management in the investment process.

Schmooze FM expands, ‘In our experience a key gap is investment readiness of potential opportunities, we see a lot of start up projects requesting huge sums with little track record and an unproven concept. Entreprenuers must be willing to pilot their project, ideally on their own, before applying for funding. This proves the business model and provides for a much more comprehensive investment proposal.’ @Wkwamiof expands,’In my experience many entrepreneurs seeking funding underestimated good management, or quality of management as a critical component of investment readiness. The quality of management goes a long way to mitigate other risk factors mentioned in the survey and should be given more weight by entrepreneurs.’

These two points make clear that without a track record it really comes down to traction and a quality management team, two key factors entrepreneurs need to put into place if they want to increase their chances of securing investor support.

On VC4Africa.biz we now have 139 ventures online from 26 African countries. Each of these businesses is building the foundations for an exciting business. As a community we seek to track their progress (help establish their track record), increase their visibility (needed to build trust) and connect them with the knowledge, network and capital they need to grow successfully.

For some additional background on the subject see, ‘Challenges facing venture capital in Africa

Business Modeling @OxfamNovib @ButterflyWorks @SOMO @HIRDA @FairFoods

The Dutch Development sector is going through a rapid phase of development and in the coming five years many organizations will need to make a full shift to financial self-sustainability i.e. European economic pressures are forcing the government to close the faucet and cut back on foreign development programs. This rapidly changing political climate opens up new opportunities and to some extent forces a creative process where we have to think about development work in new ways. Central to this process is the identification, development and implementation of new and sustainable business models. Specifically, the organizational activities that on the one hand address a social or environmental problem/need yet at the same time generate an income needed to sustain these activities financially over time. This is not necessarily an easy process but is certainly a subject getting a lot of attention at the moment, and as recently highlighted at the SoCap Europe event.

Recently I had the chance to facilitate a workshop on Business Modeling with @OxfamNovib @ButterflyWorks @SOMO @HIRDA and @FairFoods. Together these organizations form the IMPACT Alliance, one of the leading development coalitions in the country. The session started with an open ‘brain dump’ that saw a rapid collection of ideas. More importantly we were looking for specific partnerships, resources or other assets that we could leverage in formulating new business propositions. Interestingly, many ideas spurred others to recognize new inputs that had been previously overlooked. The ideas or suggestions were categorized. Teams were then formed across organizations and disciplines for a break out session. Each group reviewed the ideas in their category and prioritized them given viability, synergy and resource constraints. The process saw each team select a central idea they then used to work through various business models and alternative scenarios.

At the end of the session the teams reported back with their findings. Each presented their main idea, the different scenarios they had worked out in detail, the key assumptions under each scenario and an outline as to the next steps that would need to be undertaken in executing the model. We also facilitated a Q&A with the rest of the team to further test and refine the ideas.

One of the concrete outcomes would be to link the output from these sessions with seed finance. This gives each team the chance to properly develop and test the idea with the hopes that they can prove their market worthiness. On this foundation it would be up to each team to carry their further execution.

Access to finance is the biggest challenge to entrepreneurs in Africa

This past week I conducted a poll with members on VC4Africa. Specifically, I wanted to know what the community feels prevents (more) entrepreneurship on the continent. Is it the entrepreneurs, tough business models, lack of exits, the government, corruption or a lack of capital?

Akinyele Aluko, one of the respondents writes from the University of Calabar in Nigeria,’The hardest is getting funds for a start-up, however, other attendant problems are lack of ideas because our R&D system is very poor so innovation is limited. Corruption is another serious problem as well as lack of sincerity by our government.’ Fred Oduke, from the Makerere University in Uganda, expands, ‘It’s hard to get investors ready to invest in new ideas or emerging businesses. As well, we have a very hostile business environment, where government, being the biggest buyer, is deeply tipped in corruption and only those connected can access government contracts. However, it is not all doom, as democracy takes root, opportunities beckon those investing in new ideas and especially pro-poor targeted enterprises; 90% of African are poor, yet they are consumers. Pro-poor business ideas are bound to pay most, especially where ICT is the driver.’

Putting more emphasis on the role of corruption and government, Fidel Buchi Anyi writes from Lagos, Nigeria, ‘Corruption is the greatest impediment to entrepreneurship in Africa! It is corruption that drives poor and inconsistent government policies, volatile political environment, sit-tight rulership, non-access to project financing, multiple taxation, etc. Remove corruption and the business environment will be cleared up to allow brilliant ideas to thrive. Fair competition and honest productive collaboration can only flourish in an environment where corruption is treated with disdain and trust can grow.’ Oliver Wassmann, from the Technische Universiteit Berlijn, shifts the focus again when he writes about the need for better education. He says, ‘The one and single most important issue in Africa is lack of education. And when I say lack of education, I mean lack of knowledge and lack of good values! Education drives the behaviour of human beings. How often did I meet really motivated people with brilliant ideas who miserably failed to live up to their promises? Pointing the finger to government and corruption from my point of view is too simplistic. Corruption flourishes all over the world, also in countries like the US and Germany, yet they are still prospering.’ Clearly all of these challenges play a role in putting together the right ecosystem businesses need to thrive. But which factor stands out heads above the rest?

Not surprisingly ‘Hard to access finance’ is ranked as the number one factor hindering entrepreneurs today. So why does the community cite this as the number one challenge? Is it because the entrepreneurs have bad ideas unworthy of investment? I don’t buy this as many of the ideas we see on VC4Africa are not only important they are actually essential – serving a basic life need in critical sectors like agriculture, health or housing. I wish I could say the business plans I read in other parts of the world were as relevant! So the ideas don’t seem to be part of the problem to me, even if we need different business models and some creative implementation needed to execute them successfully.

So what does ‘Hard to access capital’ actually mean? Is it hard to find money for businesses? Is this to say there is no/little money available or instead that there is money but for some reason it is hard to move? And in this case is it because the entrepreneur lacks the skills, network, model and circumstance needed to make an investment worthwhile or does the money get stuck because the broader political, economic and social context don’t make sense? The infrastructure doesn’t effectively facilitate investment or the money simply doesn’t see the market developments needed to offer viable exits down the road? Again, all of these pieces play a role.

That said, investment capital is seriously required by thousands if not millions of entrepreneurs building businesses across the continent. And I strongly believe there is always money for a good idea in a growing market. In furthering this discussion I reach out to the community again and ask the same question from a different perspective, ‘What is the hardest part about investing in Africa?’ Share your thoughts and help spread the word.

See some of the other comments made by respondents: